Using CustomerTool

Getting Started

CustomerTool.com is intended to be easy to use while providing powerful and understandable analytical results. The process for getting started is just as easy. We ask you to establish an account for security and billing purposes, after which we will guide you through the process of extracting data from your internal sources and uploading that data to the site. Follow the link below or in the menu bar above to begin.
Click here to get started

Choosing an analysis

Retail analytics is a new field for many of our customers, and often they’re not sure which type of analysis to use to get the result that they need. Click on the link below or in the menu bar above to learn more about using our analyses to understand your data.
Learn how to use our reports in your business

Interpreting Results

Once you’ve selected a particular type of analysis, you’ll want to know how to use the interface and read the results. We have attempted to make the interface look like a spreadsheet for ease of use, but you’ll want to read the directions on each screen to fully understand the navigation features. Once you’ve got a result, you’ll want to make sure you’re reading it correctly. Click on the link below or in the menu bar above to learn more about interpreting the results of your studies.
Learn how to interpret the results from our application